SUPPORT OPTIONS
Drizti offers three levels of support subscriptions covering our managed and cloud marketplace offerings.
Standard SupportThe standard support option is included with use of HPCBOX on the Azure Marketplace. This includes:
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Gold SupportFor enterprises requiring a defined response time and additional services, we offer the Gold Support Plan.
The Gold support plan includes the following apart from everything in the Standard plan:
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Platinum SupportPlatinum support is our most advanced support plan and offers various value added services for customization and a much faster response time. Apart from everything in the Gold plan, the Platinum plan includes:
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You can find additional information on our support plans and License Terms here