Drizti offers three levels of support subscriptions covering our managed and cloud marketplace offerings.
The standard support option is included with use of HPCBOX on the Azure Marketplace. This includes:
For enterprises requiring a defined response time and additional services, we offer the Gold Support Plan.
The Gold support plan includes the following apart from everything in the Standard plan:
Platinum support is our most advanced support plan and offers various value added services for customization and a much faster response time. Apart from everything in the Gold plan, the Platinum plan includes:
You can find additional information on our support plans and License Terms here